Privacy Policy

Privacy Policy
UHY Haines Norton CQ Pty Ltd Gladstone
ABN 77 072 140 240

1. Commitment to Privacy

UHY Haines Norton (“UHY”) understands the importance of protecting the privacy of individuals’ personal information. This Privacy Policy explains how UHY collects, holds, uses, and discloses your personal information, and your rights in relation to that information.

UHY complies with the Privacy Act 1988 (Cth), including the 13 Australian Privacy Principles (APPs), which set out standards, rights, and obligations in relation to handling personal information.

This Policy applies to all UHY entities in Australia and associated entities.

2. What Personal Information We Collect

Personal information means information or an opinion about an identified, or reasonably identifiable, individual. Depending on your dealings with us, UHY may collect the following types of personal information:

• Contact and identification details (e.g. name, address, phone, email, date of birth).
• Financial information (e.g. assets, income, account balances, investments, superannuation and insurance details).
• Employment and education history, qualifications, salary, and CV details (including for recruitment purposes).
• Sensitive information (e.g. health, medical history, criminal record, professional memberships) — only with your consent and if necessary to provide services.
• Information relevant to your engagement with us or required by law.

3. How We Collect Personal Information

We collect personal information:

• Directly from you (via meetings, phone, email, forms, post, or through our website).
• From your employer, contractors, banks, fund managers, insurers, or product issuers.
• From government or regulatory authorities.
• From recruiters, background screening providers, or professional references.
• From publicly available sources such as public registers and social media.

We will generally only collect information from sources other than you when it is unreasonable or impracticable to collect it directly from you, or if required or permitted by law.

4. Collection via Our Website & Cookies

When you use our website, we may collect:

• The personal information you provide (e.g. online forms, email enquiries).
• Technical information (e.g. server logs, browser type, pages viewed).

We may also use cookies to collect anonymous, aggregate data on website usage to help us improve our services. Cookies do not contain personal information. You can choose to disable cookies in your browser settings, though this may affect website functionality.

5. Why We Collect, Hold, Use and Disclose Your Information

UHY collects, holds, uses and discloses your personal information for purposes including:

• Providing professional services (audit, tax, accounting, valuations, corporate advisory, superannuation, succession planning, litigation support, etc.).
• Administrative, billing, and internal management purposes.
• Managing client relationships and responding to enquiries.
• Sending updates, newsletters, invitations, and information about our services (you may opt out at any time).
• Assessing employment applications and engaging contractors.
• Managing compliance obligations, conflicts of interest, or independence issues.
• Conducting surveys, events, or corporate transactions.
• Any other business-related purposes you would reasonably expect.

6. Disclose of Personal information

We may disclose your personal information to:

• Our business partners, advisors, contractors and consultants.
• Financial institutions, insurers, superannuation funds and product providers.
• Government, regulatory and law enforcement bodies.
• Third-party service providers (IT, administration, document storage, cloud hosting).
• Other UHY member firms (within Australia and overseas) where necessary.
• Parties to corporate transactions involving UHY.
• Any other parties where you have consented, or where disclosure is required or authorised by law.

All disclosures are made on a confidential basis or otherwise in accordance with the law.

7. Overseas Disclosure

We may disclose personal information to recipients overseas in order to provide services. Where we do so, we will take reasonable steps to ensure that the recipient complies with the APPs or is subject to a substantially similar privacy regime, unless you consent otherwise or the disclosure is required or permitted by law.

8. Direct Marketing

We may use your information toinform you about products and services that may be of interest. You can opt outof receiving marketing communications by using the unsubscribe function in ourcommunications or contacting us directly.

9. Security of Your Personal Information

We take reasonable steps toprotect personal information from misuse, interference, loss, unauthorisedaccess, modification, or disclosure.

We hold personal information insecure premises, systems, and databases (both electronic and hard copy). Accessis restricted to authorised personnel and protected by security measuresincluding firewalls, passwords, and physical access controls.

When personal information is nolonger required, we will take reasonable steps to destroy or de-identify it,unless required by law to retain it.

10. Access and Correction

You may request access to, orcorrection of, the personal information we hold about you. Requests should bedirected to our Privacy Officer (see contact details below).

• Proof of identity will be required.
• We may charge a reasonable administration fee for providing access.
• We aim to respond to all requests within 30 days.
• If we refuse access or correction, we will provide written reasons and explain how you can complain about the decision.

11. How To Contact UHY Haines Norton CQ Gladstone

If you have any questions about this Privacy Policy or require more information, please contact:

Privacy Compliance Officer

UHY Haines Norton CQ Pty Ltd
Level 1, 100 Goondoon St
Gladstone Central QLD 4680
Postal: PO Box 5066, Gladstone QLD 4680
Email: info@uhyhncq.com.au
Phone: (07) 4972 1300

12. Privacy Complaints

If you have a concern orcomplaint about how we have handled your personal information, please contactour Privacy Officer. All complaints will be:

• Treated seriously and confidentially.
• Acknowledged promptly.
• Investigated by the Privacy Officer, with outcomes communicated to you.

If you are dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) (www.oaic.gov.au)

‍